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The hotel laundry, opened to guests

Sparkle has washed Auckland hotel linen for years. Auckland Laundry lets the people sleeping on that linen use the same plant.

  • Auckland-owned & operated
  • Commercial plant, daily runs
  • One team, one process
  • Separate guest wash stream
[21]Auckland hotels serviced daily
[X t]linen processed every week
6 dayscollection runs, Mon–Sat
24–48 hguest bag turnaround

Why a hotel laundry started taking guest bags

Housekeeping teams kept asking: guests want their own clothes washed, the hotel list is expensive, and the laundromat is a taxi ride away. We already had the vans, the machines and the route. The only missing piece was a way for a guest to book and pay directly — so we built one.

  • Launched as a separate brand so hotels can offer it without confusion
  • Orders flow into the same eValet system the plant already runs on
  • Guest bags are tagged, washed and tracked separately from hotel linen
Auckland plant

Commercial standards, personal care

Every guest bag is photographed, weighed on calibrated scales, and confirmed against the order before it touches a machine. Any adjustment is logged with its payment status, so there's a record for every kilo.

  • Weighed & photographed on arrival
  • Own cycle — never mixed with other guests or linen
  • Hypoallergenic detergent as standard
  • Folded by hand, sealed, named, texted
Verify, weigh, adjust

The people on the floor

Placeholder cards — swap for real names and photos of the input/detailing and driving teams.

[Name]

Owner · Sparkle

[Name]

Plant manager

[Name]

Input & detailing lead

[Name]

Run driver, CBD & waterfront

What guests say

5.0 · Google reviews (placeholder — link real profile)
H
Hannah M.Business traveller · Cordis
★★★★★

Dropped a week of clothes at reception Monday night, had it all back folded Wednesday morning. Cheaper than the hotel laundry list by a mile and everything smelt amazing. Will use every trip.

T
Tom & PriyaFamily · Park Hyatt
★★★★★

Travelling with two kids means mountains of washing. Booking took a minute, the reception knew exactly what to do with the bag, and it came back sorted into little piles. Brilliant.

J
Jared K.Long-stay · Quest Newmarket
★★★★★

On a 6-week work contract. This is my weekly routine now. The price-on-weight thing is fair — one week I was over, got an email, paid in a click.

S
Sophie L.Airport stopover · Novotel
★★★★★

Had a 20-hour layover and a bag of festival clothes. Same-day turnaround, back before my flight. Honestly saved my trip.

M
Marco D.Conference · SkyCity Grand
★★★★★

Five shirts, folded like a shop. Add-on for hanging was worth it. The text when it was back at reception was a nice touch.

A
Aroha T.Weekend · The Hotel Britomart
★★★★★

Clean, folded, on time, and half what I expected. The team answered in minutes when I asked about a wool jumper.

Ready to hand over the washing?

Book in two minutes, drop your bag at reception, and get it back folded.

Book now