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- Pricing
Pricing that's weighed, not guessed.
$40 for the first 4 kg, $8 for every kilo after. Pickup, return and GST included.
- No per-item charges
- No account or subscription
- Adjusted on calibrated scales
- Card held by Stripe, not us
What a bag costs
| Bag weight | Roughly | Price (incl. GST) | Per kg |
|---|---|---|---|
| 4 kg (minimum) | 3–4 days, one person · a full carry-on | $40 | $8.00 |
| 6 kg | A working week of shirts, tees, underwear | $56 | $8.00 |
| 8 kg | A week for one, long weekend for two | $72 | $8.00 |
| 12 kg | Family of four, 3–4 days, incl. towels | $104 | $8.00 |
| Each extra kg | Added at checkout or confirmed on weighing | +$8 | $8.00 |
Placeholder ladder — minimum weight, per-kg rate, tolerance and add-on prices are all configurable settings in eValet. Tolerance: bags within ±0.3 kg of the booked weight are not adjusted.
Optional extras
Available once your bag meets the 4 kg minimum.
How the adjustment works
You're charged the booked amount at checkout. At the plant your bag goes on calibrated scales and the weight is confirmed against your order.
- Within ±0.3 kg: nothing changes
- Over: the difference (×$8/kg) is charged to your saved card, or you get a secure Stripe link by email
- Links are reminded at 3, 7 and 21 days; unpaid after 28 days the invoice closes automatically
- Under: you pay the booked weight — so book what you think, not more
Versus the alternatives
| Auckland Laundry | Hotel laundry list | Laundromat | |
|---|---|---|---|
| 8 kg of mixed clothes | $72 | $150–$250 (per item) | $20–$30 + 2–3 hours |
| Your time | 2 min to book | Fill in the form, bag it | Travel, wait, fold |
| Folded & sorted | Yes | Yes | You do it |
| Turnaround | 24–48 h / same-day | 24 h / same-day (premium) | Same afternoon |
Hotel and laundromat figures are indicative Auckland ranges to validate with the client before publishing (see the cost guide).
Pricing questions
Why a 4 kg minimum?
It's the smallest load that runs efficiently as its own cycle — the reason your clothes never share a drum with anyone else's.
Is GST included?
Yes. Every price shown includes GST, pickup and return.
What if I'm under the weight I booked?
You pay the booked weight (minimum 4 kg). Over the tolerance, we charge the difference per kilo to your saved card or email a payment link.
How is my card stored?
By Stripe, never on our servers. It's held for up to 3 days so a confirmed weight difference can be charged, then released — this is agreed in the Terms at checkout.
Do you do corporate or long-stay rates?
Yes for 4+ weeks or 20+ kg a week. Contact us for an account.
Know your price. Book the bag.
The price you see in the booking is the price you pay — adjusted only if the scales say so.