Book online
Choose your bag weight, add any options, enter your hotel and pay by card. Two minutes, no account.
2 min- Home
- Wash, Dry & Fold
Wash, Dry & Fold, done properly.
Commercial laundering, folded by hand, collected from and returned to your Auckland hotel.
- From $40 / 4 kg
- 24–48 h turnaround
- Washed separately from hotel linen
- Pay by card
Four steps. Zero laundromat.
Built around the hotel runs Sparkle already drives every day, so there's no courier and no waiting around.
Drop at reception
Leave your bag at your hotel reception with the tag from your confirmation email. We collect on our regular hotel run.
Same dayWe weigh, wash & fold
Your bag is weighed and confirmed at our Auckland plant, washed separately from hotel linen, dried and folded.
24–48 hBack at reception
Returned to your hotel reception in a sealed bag with your name on it. We text you when it lands.
DoneEvery bag, every time
Wash
Sorted into lights/darks when you choose Colour Separation. 40°C colour-safe cycle, hypoallergenic detergent, no fabric softener unless requested.
Dry
Tumble dried on fabric-appropriate heat. Delicates and wool are air-dried flat with the Delicate add-on.
Fold
Folded flat retail-style, socks paired, underwear bundled. Shirts can be hung instead (+$5 for 5).
Bag & return
Returned in a sealed, named bag to your hotel reception on the next scheduled run. Text on arrival.
Timed to your hotel's run, not a courier.
Because Sparkle already collects housekeeping linen from your hotel, your bag leaves and returns on that same schedule. That's what makes 24–48 hours reliable, and same-day possible.
- Dropped before 9am → back next morning (most CBD hotels)
- Dropped after 9am → back within 48 hours
- Express same-day at selected hotels (+$15, book before 9am)
- Saturday drop-offs return Monday
Daily hotel runs
Only when you want them
Add-ons unlock once your bag meets the 4 kg minimum — the same rule as the in-hotel guest form.
Separate coloursLights and darks washed in separate loads.+$20
Normal dryer heatStandard tumble heat instead of our default low heat.Free
Fragrance-freeUnscented, hypoallergenic detergent on request.Free
Extra kilosAdd at booking, or confirmed on weighing.+$8 / kg
A few things we'll hand back
We're a wash-and-fold, not a dry cleaner. These come back unwashed with a note, and you're not charged for their weight.
- Dry-clean-only labels, suits, structured jackets
- Leather, suede, fur, embellished garments
- Heavily soiled or contaminated work gear
- Anything with cash, keys or passports still in the pockets
Checked on arrival
Service questions
Do you iron?
No — Wash, Dry & Fold is exactly that. Shirts come back folded, or hung with the Hanging add-on, which removes most creasing. Pressing and dry-cleaning are not offered.
What temperature do you wash at?
40°C as standard with a colour-safe detergent. Choose the Hygiene add-on for a 60°C cycle (sports gear, towels, kids' clothes).
Can I send one bag for two people?
Yes. Add the "Sort by person" option and label items or sub-bags; we return separate folded bundles.
What happens to lost or damaged items?
Every bag is photographed on arrival and counted. Our liability terms cover loss or damage up to the limits in our Terms. Please empty pockets — we're not responsible for items left in clothing.
Can I track my bag?
You get an email when it's collected, when it's weighed and confirmed (with any adjustment), and a text when it's back at reception.
Ready to hand over the washing?
Book in two minutes, drop your bag at reception, and get it back folded.