Yes, every day
- Cotton and synthetic tops, tees, shirts, blouses
- Jeans, chinos, shorts, skirts, casual dresses
- Underwear, socks, sleepwear
- Sportswear and swimwear (rinse the chlorine first if you can)
- Towels, baby and kids' clothes (ask for Hygiene 60°C)
- Hoodies, sweatshirts, light jackets with a washable label
Yes, with the Delicate add-on
- Merino and wool knits — cold wash, dried flat
- Silk and viscose with a hand-wash label
- Lingerie, lace, anything with hooks (bagged)
Handed back unwashed
- Anything marked dry-clean only, suits, blazers, structured coats
- Leather, suede, fur, feathers, heavily beaded or sequinned items
- Heavily soiled, oily or contaminated work gear
- Bedding and duvets from home (we do linen for hotels, not guests' duvets)
- Shoes
Returned items aren't charged for their weight. If a label is ambiguous we message you before washing.
Stains
Tell us in the booking notes. Fresh food, wine and sweat usually come out in a standard cycle; set-in oil, ink and dye transfer may not, and we won't use aggressive chemistry on your clothes without asking.